Designed for customer-facing leadership roles, English for Retail Sales Management builds practical and persuasive communication skills required in modern retail environments. The course focuses on sales conversations, customer handling, product presentation, negotiations, store operations, reports, and team coordination using professional English.

Learners gain confidence in interacting with customers, managing sales teams, handling complaints, achieving sales targets, and communicating effectively in branded retail, malls, showrooms, and international retail settings. The course enhances fluency, professionalism, and career readiness for retail managers, supervisors, and sales professionals at IELTS Counsellor.