English for Customer Relations Management (CRM)
Customer relationship management (CRM) is the process of managing interactions with existing as well as past and potential customers. It is one of many different approaches that allow a company to manage and analyse its own interactions with its past, current and potential customers. Today, English is key that opens doors for all marketers.

Total Hours | Mode | Eligibility | Fee (INR) | Certification |
---|---|---|---|---|
60 | Online/Campus | CEFR-B1/IELTS 4 | 4.997 | Approved by ADACALL |
Enhance client interaction with our English for Customer Relations Management (CRM) course. Learn effective communication for customer support, complaint resolution, product explanations, and CRM software interactions. Build fluency, empathy, and professionalism in every conversation. Ideal for CRM executives, support agents, and service managers. Gain the English skills needed to deliver exceptional customer experiences across global markets.
After completing the above registration, you'd be required to complete your admission as guided by the Training Manager through admin@ieltscounsellor.com
(Note: Applicants must not deposit their course fees or any payment to any representative or teacher at any location except the one mentioned in our e-mail message.)